Every SRDS Media
Solution we offer is backed by over 85 years of experience as the leading
publisher of media and marketing information. If you are not
completely satisfied, SRDS offers a full money-back guarantee for all
products and services within 30 days of the date of purchase,
based on the qualifications below.
To qualify
for the 30-day money-back guarantee, you must:
- Notify
SRDS in writing within 30 days of the date of purchase
(written notification may be made via postal mail, fax, or e-mail)
- Have less
than 30 minutes of online access
- Return
any and all print versions, in their original condition, within
14 days of the cancellation notification. Products should
be shipped via a trackable carrier, at the client's expense (unless
due to an error by SRDS).
Original shipping
charges incurred are non-refundable; therefore a prorated portion of
these charges will not be refunded (unless due to an error by SRDS).
SRDS does not offer any refunds
on products or services after 30 days from the original purchase date
or on any services purchased for a subscription of less than one year.
If you have any
questions about this guarantee, or to request a refund, please contact
us through the means below:
Phone: 1.800.851.7737
Fax: 847.375.5001, Attention: Service Center
E-Mail: contact (at) srds (dot) com
Write/Shipping Address: SRDS, Attention: Service Center,
1700 Higgins Road, Des Plaines, IL 60018
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